By CK Wilde for 3GenFamily Blog
“Isn’t it over yet?” I muttered to myself when I saw the article in the San Jose Mercury News this morning.
Reporter Troy Wolverton was describing an older woman’s frustration and dismay about Comcast’s recent changes in our area. Joan Courtney was “surprised and annoyed” that Comcast was now saying that she had to get new set-top boxes to view the enhanced basic cable stations she loves to watch.
Have you seen Comcast’s commercials on TV about the Digital TV Transition?
I did.
They clearly said that if you subscribe to Comcast, you are all set for the Digital TV switch that was supposed to happen in February and then was postponed by Congress until June 12th.
Comcast didn’t mention in those commercials that they would be doing their own digital conversion at the same time. Now, Comcast says that some Comcast subscribers with older TVs need set-top boxes to receive their favorite channels on Comcast cable.
And, setting up these set-top boxes can be a bit complicated if you also have a VCR or TIVO. In this article, Comcast answers questions about setting up the set-top boxes with other devices.
So, if you have elderly parents who rely on Comcast cable for TV, you may want to check that they are able to receive all of the basic cable channels they enjoy. And, if they need set-top boxes, you’ll want to help them get connected properly.
What is the Digital TV transition on June 12th?
Here are earlier articles from this blog that explain what it is about and what you need to do:
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© 2009 CK Wilde. All Rights Reserved. Please feel free to link to this post but you must have prior written permission (please use the comments) to reproduce this post either whole or in part.
